Shipping Policy

At Christina Entiil, we're committed to processing and shipping your order with care. We know you want your new blanket to arrive safely and on time, and we work to make the shipping process as clear and reliable as possible. This Shipping Policy explains how orders are processed, how shipping times are estimated, and what you should know after placing an order.

How much does shipping cost?

Shipping is a flat $5.99 for orders within the United States, and free on orders over $75. Your exact shipping cost is calculated and displayed at checkout, based on your order, before you complete your purchase.

How long will it take to receive my order?

Please be sure to enter complete, accurate shipping information (including house/apartment/unit number) at checkout. We do not offer replacements or refunds for orders shipped to a wrong or insufficient address provided by the customer. Your estimated delivery date is made up of two parts:

Processing time — the time your order spends being prepared and packed before it ships.
Shipping time — from the moment the package is handed to the carrier until it arrives at your address.

Estimated delivery date = Processing time + Shipping time.

Order processing time

Orders are typically processed within 1–3 business days after payment is successfully received. Business days are Monday through Friday, excluding weekends and U.S. holidays. During holidays, promotions, seasonal sales or periods of high order volume, processing may take longer, and we'll do our best to notify you of any significant delay.

Larger or heavier items, such as weighted blankets and King-size blankets, may ship in a separate package from the rest of your order. You'll receive tracking for each package.

Shipping time

Tracking and secure checkout are provided for all orders. Estimated transit times:

United States (Standard): 5–8 business days after dispatch — $5.99, FREE on orders over $75

Delivery dates are estimates only and are not guaranteed. There are circumstances beyond our control (natural disasters, weather, holidays, carrier delays, etc.) that may cause shipping postponements. While most packages arrive on time, we do not guarantee an exact delivery time; in-transit delivery issues are the responsibility of the shipping carrier.

Tracking information

Once your order ships, you'll receive a shipping confirmation email with a tracking number and link. Please allow 24–48 hours for tracking updates to appear after the carrier receives the package. If tracking shows no movement for several days, we recommend checking with the carrier first, as they have the most current information about your package.

Can my order be delivered to multiple addresses?

No. We do not offer shipping to multiple addresses for a single order. If you'd like items delivered to different addresses, please place those orders separately.

Do you deliver to PO Boxes or Military APO/FPO addresses?

Yes, we can ship to PO Boxes and Military APO/FPO addresses. Please note that shipments to APO/FPO addresses may take additional time to arrive, and once a package enters the military mail system, tracking may stop updating for security reasons — meaning we may no longer have visibility of your order or be able to provide further tracking updates. Some larger or heavier items, such as weighted blankets, may exceed PO Box size limits and may need a street address.

International orders & customs

We currently ship within the United States only. If international shipping becomes available in the future, any applicable customs duties, taxes or VAT would be the responsibility of the recipient, in accordance with local laws.

Incorrect or incomplete address

Customers are responsible for providing accurate shipping information at checkout. Christina Entiil is not responsible for delays, failed deliveries, returned packages or lost shipments caused by an incorrect or incomplete address. If you notice an error after ordering, contact us as soon as possible and we'll try to update it before the order ships, though we cannot guarantee changes once processing has begun.

Lost, delayed or stolen packages

If your package is delayed, lost in transit, or marked as delivered but not received, please contact the shipping carrier first — they can often provide delivery details or claim instructions. If you still need help afterward, contact us with your order number and tracking details and we'll assist where possible. Christina Entiil is not responsible for packages lost, stolen or misdelivered after being marked as delivered by the carrier.

Damaged packages

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged item, the packaging and the shipping label. This helps us review the issue and determine the best solution.